Refund & Cancellation

Last updated 2026

1. Refunds

We offer refunds within 14 days of payment for a first plan purchase. On renewal, the already-used subscription period is non-refundable. To request a refund, email support@abds-seo.com with the order reference from your confirmation email.

Because USD payments are processed by Paddle as merchant of record, refunds for those transactions are issued through Paddle under this policy and applicable law; UAH payments are processed through WayForPay.

2. Cancelling a subscription

You can cancel auto-renewal at any time:

• via the buyer cabinet (managing your orders and licences), or
• by contacting support@abds-seo.com.

After cancellation the subscription does not renew for the next period; the period already paid for runs to its end (unless a refund under §1 applies).

3. What happens to the licence after cancellation

When the paid period ends or a subscription is cancelled, the licence stops being active and the plugin keeps working on the free (Free) plan — your site does not "break", you simply lose access to paid features. Data the plugin has stored on your site remains in your database.

Separately, a short grace period (72 hours) covers a temporary failure to reach the license server — so a paid site does not lose paid features over a brief technical issue. The grace period does not apply to a deliberate cancellation or the end of a paid period — in those cases the switch to Free happens immediately.

4. Contact

Refund or cancellation questions: support@abds-seo.com.